Al Fresco's is a popular expat restaurant chain in Saigon. They have two branches in district 1 and a branch in district 7. We went a few times to the latter when we arrived in Vietnam. The food is Pizza, Burger, Mexican. The prices are high, the service was always bad. One year ago we went there and they screwed up again: They brought us something what we did not order, what we did order was suddenly not available anymore and even the bill was wrong. We complained, we got many excuses and left.
One year later: we found a 250.000 VND voucher today in our coupon bowl and decided to redeem it before its outdated. I ordered a Chicken Burger with avocado and bacon, my wife ordered a quesadilla. And again, something was wrong: No avocado on my burger, no avocado sauce with the quesadillas.
They did not tell us in advance, they did not tell us when the delivered the food. Only after I complained they said "we were running out of avocados, sorry". "But I will be charged the full price? Forget it, I answered." We told the manager, that this was the very last time and left. She offered us the dinner for free, but we gave her the 250.000 VND voucher and left.
Al Fresco's and Jaspas are popular for no reason. The food is average, the service is under average. They may speak english, but the staff has no skills in service.
This is the reason why I prefer local vietnamese restaurants. You get great food for less money. And the service is a least as good as what you pay for.
The most expat places are totally overpriced. I guess they survive because many expats don't dare to go to local places or just want to be with other expats. As this is not my lifestyle, I am safe. I avoid this places as much as I can. You should do as well.
My Dog Pimmy
5 years ago